Carat.ai- Retailer Case Study

Operation Management Solutions for a Retailer Startup

Overview

A retailer startup in Australia was incurring high operational costs to manage its inventory. Raintels Technologies developed a mobile client architectural solution that ensured a seamless technological transformation along with successful collaboration between next generation solution and legacy solutions.

Business Need

The retailer was encountering various manual errors in daily operational processes. The company wanted an efficient cost effective solution that can transform their business operations.

Challenges

  1. Store Requisition and Store Receipts Tracking to ensure real time monitoring of material movement
  2. Effective store monitoring to analyze the sales floor quantity and re-ordering quantity for a product
  3. Tracking of excess stocks
  4. Product movement between the store and shelves
  5. Price management that includes capturing, verifying and printing the prices encoded in the product barcode.

Solution

The solution ensured real-time and offline data capture, verification, and validation with Point of Sales Solution to support sales staff using mobile devices. Raintels Technologies ensured multiple hardware devices are integrated using our award winning scalable and robust platform that abstracted hardware dependency.

Benefits

  1. Improved Order Initiation Time.
  2. Reduced Order Lead Time from 2 days to 3 hours.
  3. Reduced Order Error Rates.
  4. Enhanced process efficiencies resulting in customer and supplier satisfaction.
  5. Mobile Solution reduced average wait times of Customer Checkouts resulting in increased repeat visits.